Just had a bad experience in Servcorp’s Perth Central Park office. Booked a meeting room from Sydney, they at first gave me a room with a desk and no table, then after I complained a room with a meeting table but at a higher price and with no sound proofing, I could hear every word said in the adjoining room which terrified me as my discussions were to be of a very confidential nature with a senior executive of a major Australian company. After raising this with a staff member they then offered me the board room at the same price as the meeting room. The invoice however arrives and they have included a booking fee of $55 for not being a member of their ” Meeting Membership” club. Of course it should have been included in the up front selling price with perhaps an addendum saying you can get a reduction if you join our club.
In my line of work I have to use meeting rooms in serviced offices around the world often. Never again would I use Servcorp.