SINGAPORE – A train fault that occurred at Outram Park station caused delays on the North East Line (NEL) for more than an hour on Monday (Nov 14) morning.
Full service resumed at around 10.30am with free bus rides and bridging buses services still available at designated bus stops.
SBS Transit tweeted the delay at 9.33am, warning of an additional 15 minutes of travel time along the NEL.
Commuter Christopher Goh, 44, who works in the jewellery line, was on his way to Dhoby Ghaut station from Buangkok station. He spoke to The Straits Times at Serangoon station at about 10am.
“It took me 35 minutes just to get from Buangkok station to Serangoon station. The train stops at every station for about five to 10 minutes. Quite a lot of people exited at Serangoon to take the bus but I chose to wait. I now have to explain why I am late for work,” he said. The commute from Buangkok to Serangoon station usually takes approximately 10 minutes.
Commuters said that the fault affected travel on the NEL in both directions.