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Thai Smile Airline makes passangers sit on plane for 20 Minutes full of smoke.

On a trip from Phnon Penn to Bangkok Suvarnabhumi Airport, passangers where boarded onto the 4pm plane. All was well untill 5 minutes after we sit down the plane started to fill up with smoke. No one on the plane was told for 10 minutes what was wrong.

Then a Air Hostess said the aircon is not working and gas is coming into the plane.

So they turned it off and when it all cleared they turned it on again and kept us on the plane for over 20 minutes.

The cabin was filled with unconditioned air from the outside, warm and nearly saturated in water vapor, and the dew point see close to the ambient temperature. The conditioning system while injected cold air in the cabin decreased the temperature below the dew point. Invisible water vapor (gas) was converted into visible water droplets (liquid).

So if it was only water vapor why did they make us leave the plane to fix the problem. Since then im Coughing and I have a very Sore throat.

Not one person new or said sorry for the problem. ive wrote to the airport to complain, we will keep you informed.

 






3 Comments to Thai Smile Airline makes passangers sit on plane for 20 Minutes full of smoke.

  1. Derick Scott says:

    I GOT A CALL LAST NIGHT SAYING GO TO THE DOCTORS, WHICH I HAVE TO PAY AND NO OFFER OF COMPENSATION. ALL THEY WANTED TO KNOW WAS WOULD I TAKE THIS POST DOWN. I SAID NO UNTILL THEY DO SOMETHING ABOUT IT. SERVICE IS TERRIBLE

  2. Thaiman says:

    It does absolutely NO GOOD to complain to Thai Airway or Smile. There is nobody to complain to. The best you get is a reply from “customer relations”. I’ve had several complaints, and true, all they do is quote airline policy. I’ve asked repeatedly for an email address to a highly level, and no response. Then I asked for them to “forward” my complaint to a higher level, no reply or feedback.
    I could never understand whey their prices have to be so high. Considering their lower costs of operations than lets say, US and UK airlines, their prices should be comparable to China, EVA or Korean.

  3. KunMatt says:

    It does absolutely NO GOOD to complain. There is nobody to complain to. The best you get is a reply from “customer relations”. I’ve had several complaints, and true, all they do is quote airline policy. I’ve asked repeatedly for an email address to a highly level, and no response. Then I asked for them to “forward” my complaint to a higher level, no reply or feedback.
    I could never understand whey their prices have to be so high. Considering their lower costs of operations than lets say, US and UK airlines, their prices should be comparable to China, EVA or Korean.

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